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Warranty Information

If something goes wrong with a product you purchased from us, we’re here to help guide you through the warranty process. It’s important to know that your mattress warranty is covered by the manufacturer directly, not by Mattress Brands.

What’s Covered By My Manufacturer’s Warranty?

Warranties protect your purchase from defects in manufacturing, not from damage caused by use or normal wear and tear. You can find specific details on what is and isn’t covered on your manufacturer’s warranty card.

It’s important to know the brand of your product, because the manufacturer is solely responsible for warranty fulfillment. Mattress Brands helps you by facilitating the warranty claim process, but we are ultimately bound to the requirements set forth by the manufacturer.

TEMPUR-PEDIC®

Awara: 

Warranty Policies (awarasleep.com)

Bear: 

Warranty – Bear Mattress

Birch: 

Mattress Warranty - Birch (birchliving.com)

Dreamcloud:

https://www.dreamcloudsleep.com/p/warranty/

Helix: 

Warranty | Helix Sleep - Helix Sleep

I Love Pillow / I Love Mattress:

https://www.ilovepillow.com/pages/register-your-pillow

Leesa: 

Warranty | Leesa

Malouf:

https://www.maloufhome.com/register/

Nolah: 

Nolah Mattress

Puffy:

https://puffy.com/pages/puffy-mattress-warranty

Sealy®

Sterns & Foster®

Cocoon® by Sealy®

Malouf®

Nectar® (Nectar Mattress Warranties are activated upon order)

Wellsville Bed

Weekender Mattress

TEMPUR-Pedic Products

Current Products

Previous Products

Purchase Documents

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.

 

Please note: The manufacturer’s warranty does not cover any transportation and/or service costs associated with the warranty process. The warranty only covers replacement of the defective piece(s).

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